Terms of service

HQD Smoke Shop – Terms of Service

Last updated: December 11, 2025

1. Overview

This website and online store are operated by HQD Smoke Shop (“HQD Smoke Shop”, “we”, “us”, or “our”).
Throughout the Site, the terms “Service” or “Services” refer to this website, our online store, and any other tools, information, or features we make available.

By visiting our Site and/or purchasing something from us, you are using our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the Site, including visitors, customers, and contributors of content.

If you do not agree with these Terms, you should not access the Site or use any of our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

2. Eligibility & Age Restriction (21+)

By agreeing to these Terms, you confirm that:

  • You are at least 21 years of age, and

  • You are legally permitted to purchase vape, tobacco, and related products in your jurisdiction.

Our products are intended only for adults 21+. We do not sell to minors.
You may not use our products or Services for any illegal or unauthorized purpose, and you must comply with all applicable laws in your jurisdiction.

3. Health & Nicotine Disclaimer

Some of the products we sell contain nicotine, which is a highly addictive chemical.
Nothing on this Site is intended as medical advice or a smoking cessation recommendation. You should consult a healthcare professional for medical questions, including how to quit nicotine.

Use all products at your own risk and in accordance with all warnings and instructions provided on the packaging or by manufacturers.

4. General Conditions

We reserve the right to refuse Service to anyone, at any time, for any reason, as permitted by law.

You understand that:

  • Your content (except payment card details) may be transferred unencrypted across various networks and may be modified to meet technical requirements of connecting systems.

  • Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

5. Website Content & Accuracy

We try to keep information on the Site accurate and up to date, but we do not promise that all information (including product descriptions, availability, pricing, or other content) is complete, accurate, or current at all times.

The material on the Site is provided for general information only and should not be relied upon exclusively when making decisions. Any reliance on the material is at your own risk.

We reserve the right to modify the Site content at any time, but we are not obligated to update any information unless required by law.

6. Products, Services & Availability

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to our Refund & Return Policy.

We strive to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will be accurate.

We reserve the right, at our sole discretion, to:

  • Limit the sale of products or Services to any person, geographic region, or jurisdiction;

  • Limit the quantities of any products or Services we offer;

  • Change descriptions, prices, and availability at any time without notice;

  • Discontinue any product at any time.

Any offer for any product or Service is void where prohibited by law.

We do not guarantee that any product will meet your expectations, or that any errors in the Service will be corrected quickly.

7. Prices & Modifications to the Service

Prices for our products are subject to change without prior notice.

We may modify or discontinue the Service (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

8. Orders, Billing & Account Information

We reserve the right to refuse, limit, or cancel any order you place with us. This may include orders placed:

  • Under the same customer account,

  • Using the same credit card, or

  • With the same billing and shipping address.

If we modify or cancel an order, we may attempt to notify you using the email, billing address, or phone number you provided when the order was placed.

You agree to:

  • Provide current, complete, and accurate purchase and account information;

  • Promptly update your account and other information (including email address and payment details), so that we can complete your transactions and contact you when necessary.

For more details on returns and exchanges, please review our Refund & Return Policy.

9. Third-Party Tools & Links

We may provide access to third-party tools or services that we do not operate, control, or monitor.

You acknowledge that these tools are provided “as is” and “as available,” without warranties or endorsements. We are not liable for anything arising from or relating to your use of such third-party tools.

Certain content, products, and services available via our Service may include materials from third parties or link to third-party websites. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or accept liability for any third-party materials, websites, products, or services.

We encourage you to review the policies and practices of any third-party sites before engaging in transactions with them.

10. User Comments & Submissions

If you send us comments, reviews, ideas, suggestions, or other materials (collectively, “Comments”), whether online, by email, by mail, or otherwise, you agree that:

  • We may edit, copy, publish, distribute, translate, and otherwise use your Comments in any medium at any time;

  • We are under no obligation to keep Comments confidential, pay compensation, or respond to Comments.

You are responsible for ensuring that your Comments:

  • Do not violate any third-party rights (including copyright, trademark, privacy, or other personal or proprietary rights);

  • Are not unlawful, abusive, obscene, or otherwise objectionable;

  • Do not contain malware or harmful code.

You may not use a false email address or mislead us or others as to the origin of any Comments. We are not responsible or liable for Comments posted by you or any third party.

11. Personal Information & Privacy

Your submission of personal information through the Site or our store is governed by our Privacy Policy.

Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

12. Errors, Inaccuracies & Omissions

Occasionally there may be information on the Site or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, without prior notice (including after you have submitted your order), as permitted by law.

We are not obligated to update or clarify information unless required by law.

13. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in unlawful acts;

  • To violate any applicable laws or regulations;

  • To infringe upon our intellectual property or that of others;

  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others;

  • To submit false or misleading information;

  • To upload or transmit viruses or any other malicious code;

  • To collect or track personal information of others without consent;

  • To spam, phish, crawl, scrape, or engage in similar activities;

  • For any obscene or immoral purpose;

  • To interfere with or bypass security features of the Service or related websites.

We may terminate your access to the Service if you violate any of these prohibited uses.

14. Disclaimer of Warranties

Your use of the Service and any products obtained through the Service is at your sole risk. The Service and all products and services delivered through the Service are provided “as is” and “as available,” except where otherwise expressly stated by us.

We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free;

  • The results obtained from use of the Service will be accurate or reliable;

  • Any errors in the Service will be corrected quickly.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, HQD Smoke Shop, its owners, employees, agents, affiliates, contractors, and service providers shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages;

  • Loss of profits, revenue, data, or replacement costs;

  • Any similar damages arising from your use of the Service or any products purchased via the Service.

Where certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless HQD Smoke Shop, its owners, affiliates, partners, officers, directors, agents, contractors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of:

  • Your breach of these Terms or the documents they reference;

  • Your violation of any law or the rights of a third party;

  • Your use of the Site or Service.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This will not affect the validity and enforceability of any remaining provisions.

18. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by:

  • Notifying us that you no longer wish to use our Services, or

  • When you stop using our Site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination. We may also deny you access to our Services (or any part of them).

19. Entire Agreement

These Terms of Service, together with any policies or rules posted on the Site (including our Privacy Policy and Refund & Return Policy), constitute the entire agreement between you and HQD Smoke Shop regarding your use of the Service.

Any prior agreements, communications, or proposals, whether oral or written, are superseded by these Terms.

20. Governing Law

These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

21. Changes to Terms of Service

We may update or modify these Terms from time to time. The most current version will always be posted on this page with the “Last updated” date.

Your continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

22. Contact Information

Questions about these Terms of Service should be sent to:

HQD Smoke Shop
📍 81 NE 167th St
North Miami Beach, FL 33162
United States

📧 Email: hqdtechmiami@gmail.com
📞 Phone: +1 305-897-2902

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